How to protect your employees from workplace burnout

Nicholas Kira

7 October 2024

5 min read

cashier or concession stand worker

From startups to established multinational companies, employee burnout has become a pressing concern across businesses of all sizes. Burnout isn’t simply about feeling tired—it’s a form of chronic, work-related stress that triggers emotional, physical, and mental exhaustion. Those affected often feel drained, unproductive, and unmotivated. 

While stress and burnout are related, they are distinctly different. Stress is a reaction to immediate challenges, while burnout is a prolonged state of exhaustion resulting from sustained stress. Research shows that the more severe burnout becomes, the greater the stress an individual experiences at work. For employers, preventing burnout is essential—not only to safeguard employee well-being but also to maintain a healthy and productive workforce.

Common causes of employee burnout

Several factors contribute to burnout, particularly when employees feel overwhelmed or unsupported at work. Some common causes include:

  1. Heavy workload: When employees are burdened with too many tasks or responsibilities beyond their capacity, they can quickly feel overworked and exhausted. This can lead to physical symptoms like weight loss, body pain, increased cortisol levels, and sleep deprivation. Shockingly, millions of people die annually due to overworking and the associated health risks.
  2. Poor workplace community: A lack of support and positive relationships in the workplace can result in feelings of isolation, lowered morale, and increased turnover.
  3. Mismatched values: When employees’ personal values clash with the company’s mission, they often feel disengaged, which can lead to frustration and ultimately burnout.
  4. Lack of autonomy: Feeling in control at work is crucial for well-being. Conversely, being micro-managed or having little say over one’s schedule or workload can heighten stress and burnout.
  5. Unclear job expectations: When roles and responsibilities are ambiguous, it can create confusion and stress for employees.
  6. Short-staffing: When a business is understaffed, the existing employees are often forced to pick up the slack, increasing their risk of burnout (see: Overcoming Being Short-Staffed).

The impact of these factors ripples beyond individual employees, ultimately affecting overall business performance and company culture.

The impact of burnout on organizations

Employee burnout doesn’t just affect the individual—it has a direct impact on the organization as a whole. The consequences include:

  • Decreased productivity: Burned-out employees are often less productive and struggle to complete tasks efficiently
  • Higher turnover rates: Employees experiencing burnout are more likely to leave the company, leading to increased costs for recruitment and training
  • Lower employee morale: Burnout can spread throughout a team, leading to a negative work environment and lower overall morale
  • Reduced quality of work: Chronic stress and fatigue often result in mistakes, oversights, and a drop in the quality of work.

Recognizing the signs of burnout in your team

Employers need to be vigilant in detecting the early signs of burnout, to intervene before it escalates. Some warning signs include:

  • Emotional, mental, or physical exhaustion, often noticeable through a visible decline in energy
  • Frequent absenteeism or lateness
  • Withdrawal from workplace interactions or a lack of participation in meetings
  • Declining productivity or performance
  • Changes in mood, such as increased irritability
  • Difficulty concentrating or making decisions

Early detection can help managers take action to preserve both employee well-being and overall company performance.

Strategies for preventing and addressing employee burnout

Effective managers not only retain and empower their employees but also create a work environment that fosters both productivity and job satisfaction. To prevent burnout, employers must start by listening to their employees and understanding their needs. Once this crucial step is taken, there are several ways to protect employees from burnout:

 

Promote healthy work-life balance

Encouraging a work-life balance is one of the most effective ways to prevent burnout. Leaders should model this balance themselves, prioritizing time for exercise, family, and self-care. Companies can further support this by closing early before holidays or offering flexible work schedules. Additionally, it’s important to communicate job expectations clearly during the hiring process so new employees know what to expect.

Improve workplace communication

Open, transparent communication builds trust and allows employees to voice concerns before they escalate. When information is withheld, stress can increase simply due to uncertainty. Regular check-ins and feedback channels can help monitor employee well-being.

Support professional development

Lack of growth opportunities is one of the top workplace stressors. Supporting career development shows employees that their long-term success matters to the company. Encourage learning and advancement, but be careful not to overwhelm employees with too many expectations.

Empower employees through autonomy

Giving employees more control over their work increases job satisfaction. Involve them in decision-making and provide them with autonomy over how they complete their tasks. Automation tools can also help reduce repetitive tasks, allowing employees to focus on more meaningful projects.

Offer comprehensive healthcare

Mental health is just as important as physical health. Providing healthcare plans that include mental health support can help employees manage stress and avoid burnout.

The role of flexible hiring in preventing burnout

One of the major contributors to burnout is short-staffing. When teams are stretched too thin, existing employees are often forced to work overtime, leading to exhaustion. Flexible hiring solutions such as those offered by Indeed Flex allow employers to address labor shortages without overburdening their staff. FlexPlus and flexible staffing models enable companies to quickly adjust their workforce based on demand, preventing burnout and maintaining productivity. By leveraging flexible staffing options, businesses can ensure that workloads are evenly distributed, reducing the risk of burnout and attrition.

Creating a supportive company culture

A supportive and positive company culture is the bedrock of a healthy workforce. Employers should cultivate a culture that prioritizes employee well-being, encourages teamwork, and recognizes individual contributions. Offering regular feedback, celebrating achievements, and promoting work-life balance are just some ways to foster a supportive environment.

Measuring and monitoring employee well-being

Lastly, it’s important to regularly assess employee satisfaction and stress levels to identify areas for improvement. Employers can use surveys, one-on-one meetings, or feedback tools to gauge employee well-being and make necessary adjustments to their workplace policies.

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