What is Sick Time or paid leave?
In some states and cities, eligible Flexers will accrue sick time/ paid leave based on the hours they work. Specific rules can vary in different jurisdictions, but generally, eligible Flexers will earn 1 hour of sick time/ paid leave after they’ve worked a certain number of hours.
How can I earn more sick time/ paid leave?
Employees can accrue more paid sick leave/ paid leave by working additional shifts. Each jurisdiction has slightly different rules, but across the country, the only way to accrue more sick/ paid leave with Flex is to work more hours.
How can I claim sick time/ paid leave?
Claiming sick time/ paid leave is a simple process, which can be completed through the Indeed Flex app. Flexers can claim a minimum of 2 hours of sick time/ paid leave per day and a maximum of 8 hours per day.
To claim sick time/ paid leave, select the region and tap ‘Claim Time Off’, which you can get to by tapping Profile > Sick Time Off > Time Balance Screen.
Choose any date in the past or future and the number of hours you want to claim for that date. You can add more days and hours if required.
Please note that you cannot claim more than the total available balance.
Once all details are entered, tap ‘Claim Sick Time’ and your claim will be submitted. You can then view that claim in the ‘Recent Claims’ section.
How do I check my available sick time/ paid leave balance?
In the app, simply tap Profile > Sick Time Off, and you’ll then be directed to the Time Balance screen, where you can view the sick time/ paid leave balance for each jurisdiction in which it’s been earned. If you have pending claims for Paid Sick Leave/ Paid Leave, these will be listed and removed from your available balance so that you can plan accordingly.
How do I check unpaid claims?
If any claims are outstanding and have not been paid by Indeed Flex, they’ll be listed in the Recent Claims section, which you can find under Profile > Sick Time Off > Recent Claims. This section displays the claims made for each region, along with the date and the number of hours you claimed.
When will I get paid?
Once we receive your request for sick time/ paid leave , your claim will be paid on the next pay day following the workweek in which you claimed paid sick leave/ paid leave. If you’re claiming for a date in the past, this will also be paid on the pay day following the workweek in which you submitted the claim.
How much will I be paid?
You’ll be paid based on the highest rate you’ve earned as a Flexer across the last 52 weeks. If your highest pay rate as a Flexer within the last 52 weeks was, for example, $20 per hour but you also worked shifts at a pay rate of $16 per hour, you’ll be paid $20 for each hour of sick time/ paid leave you claim.
Can I cancel my sick time/ paid leave if I don't need it?
Yes, it’s a simple process to cancel a sick time/ paid leave claim which hasn’t yet been paid by Flex. Just go to Profile > Sick Time Off > Time Balance > Recent Claims > Cancel Claim (Cross Button). In this case, the time will be returned to your accrued, unused sick time/ paid leave bank.
If you can’t see the claim in the ‘Recent Claims’ section, it has already been paid by Indeed Flex, and therefore can’t be canceled.
Where can I view my previously claimed sick time/ paid leave?
Currently, you can only see unpaid claims in the ‘Recent Claims’ section (Profile > Sick Time Off > Recent Claims). If you need a list of all the claims you’ve made in the past, please contact support, via the Chat in the app.
Do I need to notify my employer about my sick leave/ paid leave?
Once you submit your claim for sick leave/ paid leave, Flex will contact the worksite supervisor if it falls during a booked shift. If your assignment has included site call out procedures, you should also follow those procedures as outlined in the policy document provided. If the need for paid sick leave/ paid leave is foreseeable, you should submit your claim on the app as far in advance as possible. If the need for paid sick leave/ paid leave is unforeseeable, you should submit your claim for the leave as soon as practicable.