How long can a Branch account remain open before being closed due to inactivity?

Last updated on 19 February 2024

Accounts begin pending closure after 180 days of inactivity, and have a 30 day grace period prior to permanent closure. If any additional accounts need to be opened please let us know. If they are permanently closed, the worker can sign up for Branch again from scratch. For further information on account closures, please see the article below.