How do I update my email address on file with Branch?

Last updated on 19 February 2024

To update your email address on file, please contact Branch Support here with the following information:

    • First and Last name
    • The phone number on the account
    • Email address on the account
    • The new email address you would like on your account
    • Last four digits of your SSN
    • Date of birth
    • Full billing address
    • Your employer/payer 
    • The merchant and dollar amount of your last Branch Wallet purchase
Important to Note: There is no self service option to update your email on file. All information requested above will be needed in order to make any necessary updates to the email on file.