Increasing your rank within the coverage tiering system – In order to do this you will need to exceed your contractual KPIs and have excellent overall service levels, including response times. Receiving great client feedback will increase your ranking. It is important to keep the Partnerships team updated if your database numbers increase or you expand into new geographic locations or sectors – so that we can reflect this in the coverage tiering system.
Client demand fluctuates throughout the year. Supplying into a wider range of client accounts and verticals will increase your potential shift volume. The team will communicate any anticipated increase in demand from our existing client base, and provide updates on pipeline opportunities and newly implemented accounts.