What is Sick Time?
Through the California Paid Sick Leave Law, eligible Flexers will accrue one hour of sick time for every 30 hours worked up to a maximum accrual of 80 hours, per calendar year. For example, an employee working 40 hours per week will accrue 1.33 hours of paid sick leave each week. All Flexers who have worked 30 or more days in California within a year of their employment with the company are eligible for California Paid Sick Leave.
How can I earn more sick time hours?
Employees can accrue more paid sick leave by working additional shifts in California. Employees can accrue a maximum of 80 hours of paid sick leave, and can use up to 24 hours in a calendar year.
How can I claim sick time?
In California, claiming sick time is a simple process, which can be completed through the Indeed Flex app. Flexers can claim a minimum of 2 hours of sick time per day. Flexers can only claim sick time after successfully completing 90 days of employment.
To claim sick time, select the region and tap ‘Claim Time Off’, which you can get to by tapping Profile > Sick Time Off > Time Balance Screen, which will take you to a similar screen as shown below:
Choose any date in the past or future and the number of hours you want to claim for that date. You can add more days and hours if required.
Please note that you cannot claim more than the total available balance.
Once all details are entered, tap ‘Claim Sick Time’ and your claim will be submitted. You can then view that claim in the ‘Recent Claims’ section.
How do I check my available sick time balance?
In the app, simply tap Profile > Sick Time Off, and you’ll then be directed to the Time Balance screen, where you can view the sick time balance for each region in California. If you have pending claims for Paid Sick Leave, these will be listed and removed from your available balance so that you can plan accordingly.
How do I check unpaid claims?
If any claims are outstanding and haven’t been paid by Indeed Flex, they’ll be listed in the Recent Claims section, which you can find under Profile > Sick Time Off > Recent Claims. This section displays the claims made for each region, along with the date and the number of hours you claimed.
When will I get paid?
Once we receive your request for sick time, your claim will be paid on the next pay day following the workweek in which you claimed paid sick leave. If you’re claiming for a date in the past, this will also be paid on the pay day following the workweek in which you submitted the claim.
How much will I be paid?
You’ll be paid based on the highest rate you’ve earned as a Flexer across the last 52 weeks. If your highest pay rate as a Flexer within the last 52 weeks was, for example, $20 per hour but you also worked shifts at a pay rate of $16 per hour, you’ll be paid $20 for each hour of sick time you claim.
Can I cancel my sick time if I don't need it?
Yes, it’s a simple process to cancel a sick time claim which hasn’t yet been paid by Flex. Just go to Profile > Sick Time Off > Time Balance > Recent Claims > Cancel Claim (Cross Button). In this case, the time will be returned to your accrued, unused sick time bank.
If you can’t see the claim in the ‘Recent Claims’ section, it has already been paid by Indeed Flex, and therefore can’t be canceled.
Where can I view my previously claimed sick time?
Currently, you can only see unpaid claims in the ‘Recent Claims’ section (Profile > Sick Time Off > Recent Claims). If you need a list of all the claims you’ve made in the past, please contact support, via the Chat in the app.
Do I need to notify my employer about my sick leave?
Once you submit your claim for sick leave, Flex will contact the worksite supervisor if it falls during a booked shift. If your assignment has included site call out procedures, you should also follow those procedures as outlined in the policy document provided. If the need for paid sick leave is foreseeable, you should submit your claim on the app as far in advance as possible. If the need for paid sick leave is unforeseeable, you should submit your claim for the leave as soon as practicable.