The background
A leading third-party logistics company used Indeed Flex’s MSP solution to centralize their contingent workforce operations. Now the business has complete visibility over agency spend and worker consistency across seven locations in four cities.
Our solution offered real-time workforce data, boosted operational efficiency, and allowed them to maintain the control they required. The fulfillment process was streamlined by onboarding their agencies to the platform and providing direct access to local, experienced warehouse workers through Flex Marketplace.
Through scalable solutions and tech-enabled optimizations, Flex now supplies 90% of shift allocations to the client, and delivers an approach that will ensure the business can meet its rapid growth targets.
The challenges
- Difficulty reaching the right workers, resulting in a low fulfillment rate of 65%
- Lack of transparency and complex staffing chain, leading to 5% compliance
- No visibility on agency performance and spending
The solution
Centralized agency management
Full access to top-rated talent
A strategic partnership
92% Shift fulfillment rate
Reliable coverage across all locations.
600 Workers per day
Scalable solutions met operational needs.
4.8 stars average worker rating
High-quality talent supported consistency and performance.