The background
Genie had partnered with staffing agencies for years to source temporary workers. When COVID-19 hit, they fell behind on hiring. By March 2021, Genie recognized they needed a new way to find staff quickly and reached out to Indeed Flex.
“When I spoke with Indeed Flex, there was a lot of confidence in the ability to provide staff. The name ‘Indeed’ is well known in this area – that helps!” – Shawn Manley, Director, Customer Service at The Genie Company
The challenges
- Talent attraction and retention
- Local competitors offering higher wages
- High staff turnover costs
The solution
Speed of access to high-quality workers
Temp to Perm hiring solution
Dedicated Account Manager
The Results
3,322 Total shifts filled
84.8% Shift fulfilment rate
96.5% Repeat worker rate
"We were in a hole. We were looking to fill at least 10 workers every 2 weeks, and we were maybe getting around 2-5 through our 2 previous agencies. Indeed Flex has been able to provide on average 10 bi-weekly - I think the most we had was 15 or 16 so that’s been a good win for us."
Shawn Manley, Director, Customer Service at The Genie Company