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  1. Career Hub
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Hospitality
Temp & Flexible

Hospitality Team Lead: Duties, Pay & Jobs Near You

What does a hospitality team lead do? Hospitality Team Leads are the working supervisors of restaurants, hotels, banquet halls, and catering operations. You run a shift, coach front-line staff, fix what goes wrong with guests on the floor, and report to the General Manager. Unlike a salaried manager, a Team Lead is hourly and works the floor for most of the shift - making it the most common stepping-stone role between line work and management.. Find hospitality team lead jobs near you with average pay $18-$28/hr, required skills, and career path.

Find Hospitality Team Lead Shifts
Hourly Pay
$18-$28
Physical
medium
Flexibility
medium
Experience
Exp Req.
Growth
4 Levels
Schedule
Flexible
ByIndeed Flex Career Hub
Updated 2025-01-15
Table of Contents
  • Job Description
  • Key Facts
  • Job Duties
  • Skills & Qualifications
  • Career Growth
  • A Day in the Life
  • Resources & Guides
  • FAQs

What does a Hospitality Team Lead do?

A hospitality team lead is responsible for Hospitality Team Leads are the working supervisors of restaurants, hotels, banquet halls, and catering operations. Hospitality Team Leads are the working supervisors of restaurants, hotels, banquet halls, and catering operations. You run a shift, coach front-line staff, fix what goes wrong with guests on the floor, and report to the General Manager. Unlike a salaried manager, a Team Lead is hourly and works the floor for most of the shift - making it the most common stepping-stone role between line work and management.

As a hospitality team lead, you can expect to earn between $18 and $28 per hour depending on experience and location. According to BLS OEWS, May 2024, this role typically requires prior experience. It is generally a medium job with medium scheduling.

Key duties of a Hospitality Team Lead include:

  • Open or close the venue per the operations checklist
  • Assign sections, stations, or zones to staff at start of shift
  • Coach and correct staff in real time during service
  • Handle guest complaints and recovery (comps, re-fires, refunds)
  • Reconcile cash drawers, tip outs, and shift reports at end of shift
Top skills:Shift managementCoaching and trainingGuest recovery and complaint handlingScheduling and labor budgetingPOS and PMS troubleshooting
How to become a Hospitality Team Lead Hospitality Team Lead interview questions Calculate annual salary

Key Facts: Hospitality Team Lead

  • Average Hourly Rate$18-$28 / hour
  • Industryhospitality
  • Experience NeededPrior experience preferred
  • Key SkillsShift management, Coaching and training, Guest recovery and complaint handling

Market rates for a hospitality team lead range from $18 to $28/hr. A typical hospitality team lead is responsible for Hospitality Team Leads are the working supervisors of restaurants, hotels, banquet halls, and catering operations. Calculate your exact take-home pay or find current hospitality team lead openings on Indeed Flex.

What are the job duties?

  • Open or close the venue per the operations checklist
  • Assign sections, stations, or zones to staff at start of shift
  • Coach and correct staff in real time during service
  • Handle guest complaints and recovery (comps, re-fires, refunds)
  • Reconcile cash drawers, tip outs, and shift reports at end of shift
  • Cover any front-line role when a team member calls out or goes on break
  • Communicate with kitchen / housekeeping / security across departments

What skills do you need?

To succeed as a Hospitality Team Lead, you'll need a mix of hard skills and soft skills. Here are the most important ones:

Shift managementCoaching and trainingGuest recovery and complaint handlingScheduling and labor budgetingPOS and PMS troubleshootingCash handling and shift reconciliation

What are the requirements?

  • 1-3 years prior hospitality experience (server, bartender, front desk, line cook)
  • Comfort with POS systems (Toast, Aloha, Micros) or hotel PMS systems
  • Ability to stand and walk for 8-10 hour shifts
  • Strong written communication for shift reports
  • ServSafe Manager certification (or willingness to certify within 30 days)
  • Background check

Career Growth & Path

Here is a typical career progression for a Hospitality Team Lead:

1
Server / Bartender / Front Desk
1-3 years
2
Hospitality Team Lead
3-5 years
3
Assistant General Manager
5-8 years
4
General Manager
8+ years

Want to see more paths? Check out our Career Path Explorer tool.

Start Earning Today

Average Pay
$18-$28/hr
Industry
hospitality
Career Growth
4 advancement levels

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2
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Related Roles

  • Barback$12-$18/hr
  • Barista$13-$19/hr
  • Bartender$15-$25/hr
  • Server$12-$20/hr

What is it really like being a Hospitality Team Lead?

The Good

    The Challenging

      Best For: People who enjoy active, hands-on work and flexible schedules.

      Calculate Your Hospitality Team Lead Earnings

      Estimate your potential weekly and monthly earnings as a Hospitality Team Lead on the app.

      Calculate Your Hospitality Team Lead Earnings
      $23/hr
      $18/hr$28/hr
      25 hrs
      5 hrs (Part-time)50 hrs (Full-time+)
      Weekly
      $575
      Monthly
      $2,490
      Yearly
      $29,900
      Open Full Pay Calculator

      Compare Hospitality Team Lead Pay

      See how Hospitality Team Lead pay compares across roles and locations

      hospitality Role Salaries
      Other roles
      Current

      Different roles offer varying pay based on skill requirements and demand.

      Pay by Location
      Other locations
      Current

      Pay rates vary by location based on cost of living and local demand.

      FAQs: Hospitality Team Lead

      Resources & Guides

      Everything you need to advance your career.

      Earnings & Pay

      • Take-Home Pay Calculator

      Career Path

      • How to Become a Hospitality Team Lead

      Interviews

      • Hospitality Team Lead Interview Questions

      Related Roles

      • Barback
      • Barista
      • Bartender

      Top Cities

      • Charlotte Jobs
      • Las Vegas Jobs
      • Dallas Jobs

      Data Sources & Methodology

      The information on this page is compiled from the following sources:

      1. [1]
        BLS OEWS — Official federal statistics on employment and wages by occupation and geographic area.Visit
      2. [2]
        BLS CES — Monthly survey of ~670,000 worksites providing industry-level employment and earnings data.Visit
      3. [3]
        BLS OOH — Career information including job outlook, education requirements, and median pay.Visit
      4. [4]
        Indeed Hiring Lab — Monthly posted-wage data by job title from Indeed job listings.Visit
      5. [5]
        Toast 2025 Report — Annual industry report on restaurant wages, tips, and employment trends.Visit

      Data Freshness

      CategoryWage Data
      Last Updated2026-01-20
      Next Update2026-04-20

      We strive to keep all data accurate and up-to-date. Pay rates may vary based on location, experience, and employer.

      About this data

      Figures on this page are compiled from the public sources cited above and may be out of date. They are provided for general informational purposes only and do not constitute professional career, legal, tax, or financial advice. For the most current pay rates, verify with the original source, a qualified professional, or check the Indeed Flex app directly for real-time shift availability and compensation.

      What Flexers Say

      “It took one day for me to be able to find work! I've had a great experience. That's why I've stayed with Indeed Flex for three years.”

      KatieHospitality

      “Having lost my job, I sought something flexible to allow me to pursue my university studies and second career while earning money at the same time. As much as you want to work, you can do.”

      SashaHospitality

      “What brought me to Indeed Flex was the flexibility to work in different places as it gives you the opportunity and freedom to be creative as a chef.”

      CharlieHospitality

      Source: indeedflex.com

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