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  1. Career Hub
  2. Career Hub
  3. Hospitality
  4. Front Desk Attendant
Hospitality
Temp & Flexible

Front Desk Attendant: Duties, Pay & Jobs Near You

What does a front desk attendant do? Front Desk Attendants are the first and last face guests see at hotels, resorts, and serviced apartments. You handle check-ins and check-outs, answer phones, take reservations, run credit cards, hand out keys, and resolve guest issues - all while keeping the lobby looking like the photos on the booking site.. Find front desk attendant jobs near you with average pay $15-$22/hr, required skills, and career path.

Find Front Desk Attendant Shifts
Hourly Pay
$15-$22
Physical
low
Flexibility
high
Experience
Entry
Growth
4 Levels
Schedule
Flexible
ByIndeed Flex Career Hub
Updated 2025-01-15
Table of Contents
  • Job Description
  • Key Facts
  • Job Duties
  • Skills & Qualifications
  • Career Growth
  • A Day in the Life
  • Resources & Guides
  • FAQs

What does a Front Desk Attendant do?

A front desk attendant is responsible for Front Desk Attendants are the first and last face guests see at hotels, resorts, and serviced apartments. Front Desk Attendants are the first and last face guests see at hotels, resorts, and serviced apartments. You handle check-ins and check-outs, answer phones, take reservations, run credit cards, hand out keys, and resolve guest issues - all while keeping the lobby looking like the photos on the booking site.

As a front desk attendant, you can expect to earn between $15 and $22 per hour depending on experience and location. According to BLS OEWS, May 2024, this role is entry-level friendly. It is generally a low job with high scheduling.

Key duties of a Front Desk Attendant include:

  • Check guests in and out using the property's PMS
  • Take reservations over the phone, email, and OTAs
  • Handle payments, deposits, and incidental holds
  • Answer guest questions about the property and the area
  • Resolve complaints (room issues, billing disputes) on the spot when possible
Top skills:Guest serviceProperty management systems (Opera, Cloudbeds, OnQ)Cash and card handlingPhone and email etiquetteConflict resolution
How to become a Front Desk Attendant Front Desk Attendant interview questions Calculate annual salary

Key Facts: Front Desk Attendant

  • Average Hourly Rate$15-$22 / hour
  • Industryhospitality
  • Experience NeededEntry-level available
  • Key SkillsGuest service, Property management systems (Opera, Cloudbeds, OnQ), Cash and card handling

Market rates for a front desk attendant range from $15 to $22/hr. A typical front desk attendant is responsible for Front Desk Attendants are the first and last face guests see at hotels, resorts, and serviced apartments. Calculate your exact take-home pay or find current front desk attendant openings on Indeed Flex.

What are the job duties?

  • Check guests in and out using the property's PMS
  • Take reservations over the phone, email, and OTAs
  • Handle payments, deposits, and incidental holds
  • Answer guest questions about the property and the area
  • Resolve complaints (room issues, billing disputes) on the spot when possible
  • Coordinate with housekeeping, engineering, and security
  • Run nightly audit reports if working the overnight shift

What skills do you need?

To succeed as a Front Desk Attendant, you'll need a mix of hard skills and soft skills. Here are the most important ones:

Guest serviceProperty management systems (Opera, Cloudbeds, OnQ)Cash and card handlingPhone and email etiquetteConflict resolutionMulti-tasking

What are the requirements?

  • High school diploma or equivalent
  • Comfort with computer reservation systems (training provided)
  • Professional appearance and customer-facing demeanor
  • Availability for early morning, evening, overnight, weekend, and holiday shifts
  • Ability to stand or sit at a desk for an 8-hour shift

Career Growth & Path

Here is a typical career progression for a Front Desk Attendant:

1
Front Desk Attendant
0-2 years
2
Front Desk Lead / Supervisor
2-4 years
3
Front Office Manager
4-7 years
4
Hotel Operations Manager
7+ years

Want to see more paths? Check out our Career Path Explorer tool.

Start Earning Today

Average Pay
$15-$22/hr
Industry
hospitality
Career Growth
4 advancement levels

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Related Roles

  • Barback$12-$18/hr
  • Barista$13-$19/hr
  • Bartender$15-$25/hr
  • Server$12-$20/hr

What is it really like being a Front Desk Attendant?

The Good

    The Challenging

      Best For: People who enjoy active, hands-on work and flexible schedules.

      Calculate Your Front Desk Attendant Earnings

      Estimate your potential weekly and monthly earnings as a Front Desk Attendant on the app.

      Calculate Your Front Desk Attendant Earnings
      $19/hr
      $15/hr$22/hr
      25 hrs
      5 hrs (Part-time)50 hrs (Full-time+)
      Weekly
      $475
      Monthly
      $2,057
      Yearly
      $24,700
      Open Full Pay Calculator

      Compare Front Desk Attendant Pay

      See how Front Desk Attendant pay compares across roles and locations

      hospitality Role Salaries
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      Different roles offer varying pay based on skill requirements and demand.

      Pay by Location
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      Current

      Pay rates vary by location based on cost of living and local demand.

      FAQs: Front Desk Attendant

      Resources & Guides

      Everything you need to advance your career.

      Earnings & Pay

      • Take-Home Pay Calculator

      Career Path

      • How to Become a Front Desk Attendant

      Interviews

      • Front Desk Attendant Interview Questions

      Related Roles

      • Barback
      • Barista
      • Bartender

      Top Cities

      • Charlotte Jobs
      • Las Vegas Jobs
      • Dallas Jobs

      Data Sources & Methodology

      The information on this page is compiled from the following sources:

      1. [1]
        BLS OEWS — Official federal statistics on employment and wages by occupation and geographic area.Visit
      2. [2]
        BLS CES — Monthly survey of ~670,000 worksites providing industry-level employment and earnings data.Visit
      3. [3]
        BLS OOH — Career information including job outlook, education requirements, and median pay.Visit
      4. [4]
        Indeed Hiring Lab — Monthly posted-wage data by job title from Indeed job listings.Visit
      5. [5]
        Toast 2025 Report — Annual industry report on restaurant wages, tips, and employment trends.Visit

      Data Freshness

      CategoryWage Data
      Last Updated2026-01-20
      Next Update2026-04-20

      We strive to keep all data accurate and up-to-date. Pay rates may vary based on location, experience, and employer.

      About this data

      Figures on this page are compiled from the public sources cited above and may be out of date. They are provided for general informational purposes only and do not constitute professional career, legal, tax, or financial advice. For the most current pay rates, verify with the original source, a qualified professional, or check the Indeed Flex app directly for real-time shift availability and compensation.

      What Flexers Say

      “It took one day for me to be able to find work! I've had a great experience. That's why I've stayed with Indeed Flex for three years.”

      KatieHospitality

      “Having lost my job, I sought something flexible to allow me to pursue my university studies and second career while earning money at the same time. As much as you want to work, you can do.”

      SashaHospitality

      “What brought me to Indeed Flex was the flexibility to work in different places as it gives you the opportunity and freedom to be creative as a chef.”

      CharlieHospitality

      Source: indeedflex.com

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