Host / Hostess Interview Questions & Answers
Prepare for your Host / Hostess interview with these common questions and practical answers.
- Practice your greeting before the interview
- Your appearance and demeanor ARE the interview
- Research the restaurant's style and vibe
- Be prepared to show your personality
What to Wear
Business casual or slightly dressy. Dress like you're going to a nice dinner.
Duration
15-25 minutes
Format
Conversation with front-of-house manager.
What to Bring
- Government ID
- Resume
- References
Common Host / Hostess Interview Questions
Sample Answer:
I'd make immediate eye contact, smile warmly, and say something like "Good evening, welcome to [Restaurant]! Do you have a reservation tonight?" I'd make them feel welcomed and valued from the first moment.
Pro Tip:
Demonstrate your greeting
Sample Answer:
I'd empathize with their frustration and give honest time estimates. I'd offer them the bar area if available and keep them updated every 10-15 minutes. A sincere apology and regular communication go a long way in keeping people calm.
Pro Tip:
Show empathy
Sample Answer:
I'd check for any available tables or upcoming cancellations. If there's a wait, I'd be honest about timing and offer the bar as an option. I'd take their number and call when a table opens. I'd never promise something I can't deliver.
Pro Tip:
Show problem-solving
Sample Answer:
I constantly update the floor chart, noting which tables are about to turn. I balance seating between server sections fairly. I keep a list of waiting guests with accurate quotes. Communication with servers about their status helps me seat efficiently.
Pro Tip:
Demonstrate organizational skills
Sample Answer:
A customer was upset about a long wait and raised their voice. I stayed calm, apologized sincerely, and offered a complimentary drink while they waited. By the time they were seated, they had calmed down and thanked me for handling it well.
Pro Tip:
Stay positive about the situation
Questions to Ask the Interviewer
- 1What reservation system do you use?
- 2What's your typical wait time on busy nights?
- 3Do hosts get a tip share?
- 4What does training look like?
Common Mistakes to Avoid
- Not smiling during the interview
- Being too quiet or reserved
- Not demonstrating personality
- Dressing too casually
Red Flags to Watch For
Avoid these behaviors during your interview: they can cost you the job.
- Poor communication skills
- Appearing shy or not making eye contact
- Unable to handle confrontation professionally
- Disheveled appearance
- Seeming disorganized
Related Resources
Ready for Your Host / Hostess Interview?
Find Host / Hostess opportunities with Indeed Flex.
Prepare to Get Hired
Everything you need for interview success